Every code identifies a memory address spot which loaded guidelines as soon as the error was generated. If the scanner light does not move , the scanner mechanism is likely jammed. Remove any original documents or photos from the scanner glass. Does anyone still have these pictures? I can’t find anthing listed today and would like to buy the other module if it is still available. Can any of you please send me the pictures to disassemble? When attempting to scan, copy, or fax, a ‘ Scanner failure.

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Remove cable and 2 screws in view.

I cannot outlay money now for a new printer I have the dixi. Take the top off and clean the underside of glass as well as the mirrors on the scanner. Somehing is holding the top of the bed down in that one little spot.

Make sure you don’t let the scanner unit communication tape get up and out of its designated place since it scnaner hang up the scanner unit as it slides and really make a grinding sound. Your answer needs to include more details to help people. Turn the unit on.

Would you please send me the pictures on how to disassemble so I may clean the glass and mirrors? Unplug the four cables interconnecting the electronics board and the scanner. My scanner error just recently came up on my d I purchased it for several hunderd dollars when it first came out, and actually sent the first two back.


Make sure that the room temperature is suitable for the HP All-in-One product. I would say these mirrors are a huge flaw in the engineering of this scanner. I had accidentally pushed the printer aginst the wall the power side I believe white connector was pushed in. No longer faxes – inks dry too fast – scanner error – I’m done. The, plug back in and test. Here’s a link to this great service Good luck! Thank you, K – printerdisgust.

HP Printers – Resolving a ‘Scanner Failure’ Message When Scanning, Copying, or Faxing

Click Repair All to fix all issues. The only solution is to change the scanner out or purchase a different machine. Open the printer as if you are going to access the cartridges and disengage updwte support legs.

During the installation, select HP Smart or the full software option to get the most out of your HP printer, and then follow the steps to set up the printer connection. Could the light be stuck and would opening up the glass and giving it a little shove help?

Removing the automatic document Feeder ADF 1. Related Topics bulb scanning scanner REMOVE COVER black will not print clean mirrors adf cover how to remove mirror lift top clean ADF clean bulbs no top end clear tabs d1 error printer hinge how to remove the adf adf cleaning remove scanner how do you remove the hinge right hinge.


Firefox not compatible with HP OfficeJet d Scanner? • mozillaZine Forums

They replied and uppdate it can not be repaired, and offer an exchange unit for R ! It’s late tonight and I’ll get them to you later as there are about 27 or so to send. Turn the unit off. Try a different wall socket.

Solved: HP Officejet error message scanner failure. – HP Support Community –

Unplug the power cord from the HP All-in-One unit. Most of these HP’s I sort out by cleaning the underside of the glass, especially where the scanner registers it’s home position. At any rate, good luck everyone. As with many of these posts, I am very interested and would be extremely appreciative if someone could forward pictures and any thing else which may help be swap out scanners on my d As scaanner as I remember, you need to pry up and jiggle the scannef cover then you can get to the screws.

Make sure you clean that real good.